FAQs
1. What is demi-fine jewellery?
Demi-fine jewellery bridges the gap between fine and fashion jewellery. At SperkyShine, our pieces are crafted with high-quality, anti-tarnish, gold-plated materials that are durable, water-resistant, hypoallergenic, and affordable, giving you everyday luxury without the premium price tag.
2. Will my jewellery tarnish?
All SperkyShine jewellery is anti-tarnish coated and designed for everyday wear. With proper care, your jewellery will maintain its shine for a long time.
3. Is SperkyShine jewellery safe for sensitive skin?
Yes! Our jewellery is 100% hypoallergenic, making it safe and comfortable even for sensitive skin.
4. Can I wear SperkyShine jewellery daily?
Absolutely. Our pieces are designed to be water-resistant and long-lasting, so you can wear them to work, brunch, or even a night out without worry.
5. How do I take care of my jewellery?
- Store in a dry, cool place.
- Avoid direct contact with perfumes, lotions, and harsh chemicals.
- Wipe gently with a soft cloth after use to maintain shine.
6. Do you offer returns or exchanges?
Yes, we have a 3-day return/exchange policy. Requests must be made within 24 hours from delivery, with a mandatory unboxing video. Refunds are issued as store credits or back to source account. (See our full Return & Refund Policy for details.)
7. How long will my order take to arrive?
- Orders are usually processed within 2–3 working days and shipped via trusted courier partners.
- Metros & Tier 1 cities: 3–7 working days after dispatch.
- Tier 2/3 & rural areas: 7–12 working days after dispatch.
8. Do you ship internationally?
Currently, we ship within India only. International shipping will be announced soon—stay tuned!
9. What payment methods do you accept?
We accept Cash on Delivery (COD).
10. How can I contact SperkyShine?
For queries, reach us at:
📧 sperkyshine@gmail.com
📱 WhatsApp: +91 8299284854
